Practice Manager
Belfast Veterinary Care is seeking a dedicated and experienced Veterinary Practice Manager to join our team. The ideal candidate will have a strong background in veterinary medicine along with proven managerial skills. Key responsibilities include overseeing daily operations, managing staff, ensuring high-quality patient care, and implementing strategic initiatives to enhance practice efficiency and client satisfaction.
The successful applicant should possess excellent communication and organisational abilities, be proficient in financial management, and have a passion for animal welfare. Prior experience in a similar role within a veterinary clinic or hospital setting is required. This is an exciting opportunity to lead and contribute to a thriving veterinary practice in Belfast. Apply today to be part of our dynamic team!
Criteria
Essential Criteria:
​
-
Experience in Veterinary Practice Management:
-
Proven experience in managing a veterinary clinic or hospital, including staff supervision, client relations, and business operations.
-
-
Understanding of Veterinary Medicine:
-
Strong knowledge of veterinary procedures, treatments, and medical terminology to effectively oversee clinic activities.
-
-
Leadership and Team Management Skills:
-
Ability to lead and motivate a team of veterinarians, nurses, and support staff to ensure efficient clinic operations.
-
-
Business Acumen:
-
Proficiency in financial management, budgeting, and strategic planning to optimise clinic performance and profitability.
-
-
Excellent Communication Skills:
-
Clear and effective communication with clients, staff, and external stakeholders to maintain a positive clinic reputation and client satisfaction.
-
-
Organisational Skills:
-
Capability to manage schedules, appointments, inventory, and administrative tasks to keep the clinic running smoothly.
-
-
Problem-Solving Abilities:
-
Strong analytical and problem-solving skills to address operational challenges and implement effective solutions.
-
-
Attention to Detail:
-
Thoroughness in overseeing clinic operations to ensure compliance with regulations and high standards of care.
-
​
​
Desirable Criteria:
​
-
Certification or Degree in Veterinary Practice Management:
-
Formal education or certification in veterinary practice management would be advantageous.
-
-
Customer Service Experience:
-
Prior experience in a customer-facing role, especially within a veterinary setting, to enhance client interactions and satisfaction.
-
-
Marketing and Promotional Skills:
-
Knowledge of marketing strategies to promote the clinic's services and attract new clients.
-
-
Experience with Practice Management Systems (PMSs):
-
Familiarity with veterinary PMSs to streamline patient records and administrative tasks.
-
-
Continuing Education in Veterinary Medicine:
-
Participation in ongoing education or training related to veterinary medicine and practice management.
-
-
Multitasking Abilities:
-
Capacity to handle multiple responsibilities and prioritise tasks effectively in a dynamic clinic environment.
-
-
Passion for Animal Care:
-
Genuine love for animals and dedication to upholding the highest standards of veterinary care.
-
​
​
Benefits:
-
Competitive Salary – dependant on experience and work schedule
-
Holidays – 6 weeks - pro-rata work schedule
-
Work schedule – Flexible Rota / Minimum 30 hours
-
Mental Health Support
-
Continuing Professional Development encouraged
-
Professional membership fees and insurance